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GENERAL:
At UkPrime Media (IPTV Service Provider, we want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the service you purchased is not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right. Although we’d love to know where things went wrong, or how we can improve, follow the steps below for a refund.
Once you requested a refund you can’t subscribe again to our service at any time in the future
Requesting a Refund
Follow the steps below to get your refund request sent to us:
Use the WhatsApp Support to request the refund.
Provide your username and same email address you use to buy our services.
Include your Order Number also.
Note that the refund will be only partial, we will deduct the price of number of days used.
Payment will be done to the same method of payment used.